My Gibson Experience
“Your approach to providing us with affordable health insurance coverage made all the difference. Your understanding of our needs coupled with your ability to combine traditional plans with self-funding options have reduced our premiums by several hundred thousand dollars.”
Al Hodges
Interfilm Holdings, Inc.
Frequently Asked Questions
Q1. How would we get started?
Q2. What information will we need for enrollment?
Q3. What about additional coverage?
Q4. If I have a claims, billing or service issue who should I call?
Q5. Do you offer on-site monthly service visits?
Q6. Do you provide COBRA Administration?
Q7. Am I provided with a dedicated service representative?
Q2. What information will we need for enrollment?
Q3. What about additional coverage?
Q4. If I have a claims, billing or service issue who should I call?
Q5. Do you offer on-site monthly service visits?
Q6. Do you provide COBRA Administration?
Q7. Am I provided with a dedicated service representative?
Q1. How would we get started?
A1. Gibson & Associates offers onsite enrollment to provide immediate answers to your employees’ questions. First, we work with you to schedule the best possible time. Then we’re available to help you with the enrollment process and to answer any related questions, even those concerning other products and policies.
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A1. Gibson & Associates offers onsite enrollment to provide immediate answers to your employees’ questions. First, we work with you to schedule the best possible time. Then we’re available to help you with the enrollment process and to answer any related questions, even those concerning other products and policies.
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Q2. What information will we need for enrollment?
A2. Required information varies from carrier to carrier. Your Gibson & Associates agent will make sure you know well in advance the information you’ll need prior to and at the time of enrollment. Our focus is to make this process as smooth and seamless as possible, knowing that your employees appreciate the feeling of reassurance that the plan you’ve chosen will fulfill their needs.
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A2. Required information varies from carrier to carrier. Your Gibson & Associates agent will make sure you know well in advance the information you’ll need prior to and at the time of enrollment. Our focus is to make this process as smooth and seamless as possible, knowing that your employees appreciate the feeling of reassurance that the plan you’ve chosen will fulfill their needs.
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Q3. What about additional coverage?
A3. You and your employees may be interested in additional coverage for dental insurance, vision, life insurance, long and short term disability and more. You can rest easy because Gibson & Associates is your single source, with a wide variety of coverages all designed to suit your employees’ specific needs.
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A3. You and your employees may be interested in additional coverage for dental insurance, vision, life insurance, long and short term disability and more. You can rest easy because Gibson & Associates is your single source, with a wide variety of coverages all designed to suit your employees’ specific needs.
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Q4. If I have a claims, billing or service issue who should I call?
A4. Although you may contact your insurance carrier directly, Gibson & Associates would prefer to handle all of your service needs.
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A4. Although you may contact your insurance carrier directly, Gibson & Associates would prefer to handle all of your service needs.
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Q5. Do you offer on-site monthly service visits?
A5. Upon request, Gibson & Associates will provide a service representative on location for your employees to meet with face-to-face.
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A5. Upon request, Gibson & Associates will provide a service representative on location for your employees to meet with face-to-face.
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Q6. Do you provide COBRA Administration?
A6. Per Department of Insurance Policy, we are not allowed to provide COBRA administration. However, we do provide general information regarding COBRA and can also direct you to a COBRA administrator who we work with.
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A6. Per Department of Insurance Policy, we are not allowed to provide COBRA administration. However, we do provide general information regarding COBRA and can also direct you to a COBRA administrator who we work with.
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Q7. Am I provided with a dedicated service representative?
A7. Yes. We think the best way to ensure you get the best service is to assign you a dedicated service representative so that when you call, he or she already knows you, your challenges, and your company inside and out.
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A7. Yes. We think the best way to ensure you get the best service is to assign you a dedicated service representative so that when you call, he or she already knows you, your challenges, and your company inside and out.
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810 Dutch Square Blvd., Suite 115 | Columbia, SC 29210 | 1.800.733.3391 | 803.750.0106 FAX